My story

As a kid, I did not know what field I wanted to walk into, I did not know what my career path would be, and as a person I want everything I do to have a purpose and I want to be benevolent to those around me. I could not accept success from others or live off others' efforts, and as a result my goals are very specific. I like to see whatever I design or develop to be useful for people, so after a long internal conversation with myself, I have realized that I am extremely creative and I like to see my work to be useful to others. I've gotten in the music industry, and I can't lie, it has captured my heart. but advertising is a necessity in the music industry so I found myself standing there with a complete album that I have mixed and mastered, but barely any money to promote. After feeling useless like I was not a part of this society and not a part of the growth of this nation, I decided to investigate fields such as web design that would allow me to create whatever I imagine and to see it come to life electronically. and of course I have a lot more to learn my next step is learning app development.

Skills

Great interpersonal skills
Bilingual fluent in Arabic & English
HTML & CSS
Good understanding of the market in different places in the world
Good organizational abilities
Patient and able to walk customers through troubleshooting and repair processes
Good understanding of the crypto market and knowledgable about NFT's

Work experience

Secure-24 (May 2019 to January 2020)

Configure: Active Directory, Microsoft Server 2016, TCP/IP, Ping, Trace Route, DHCP server, Switch IP, Switch interface, Wireless, WAN and LAN, Network security appliance access, DMZ, VPN, Auto updates.

Install/Troubleshoot the following: Physical connectivity, Network Media, Routing, Wireless Network, Wireless security, WAN and LAN connections and internet connectivity, Security Appliance, Wiring Implementation, IP configuration issues, Firewall Design and Implementation, Data Protection and Remote Management.

Indy Inc(January 2018 to January 2019)

Assisted office staff with computer application questions, Conduct computer technology training, Reboot the system when crashes while making sure business is going as smooth as possible,Enforce cyber and physical security at all times, Run tests on equipment for performance and efficiency.

DXC Technologies (January 2020 to February 2021)

Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.